Cover only
Your parcel contains the sewn empty cover, not the filler.
PifPaf Shop Help Center
Frequently Asked Questions
Clear answers before ordering: what comes in the parcel, how filling works, delivery times, returns, customs, product care and custom pet covers.
Important
We sell empty bean bag chair covers.
Filling is not included. Product photos may show a filled chair so you can understand the final shape.
EPS beads recommended
Our product photos are filled with EPS beads for the classic bean bag look.
Fill locally
Buy or reuse filling locally after the cover arrives.
Cover only
What exactly do I receive?
PifPaf Shop makes designed bean bag chair covers. The cover is sewn, checked, packed and shipped compactly. You add the filling after delivery.
The parcel contains the cover, not the filler.
Bean bag filling is lightweight but very bulky. Shipping a fully filled chair internationally can cost more than the chair itself, so we ship the cover compactly and recommend buying filling locally.
Do I receive a filled bean bag chair?
No. Your order includes the empty bean bag chair cover only. Filling is not included. You fill the cover at home with locally purchased or reused filling.
Why do product photos show a filled chair?
Product photos show the chair after filling so you can understand the final shape, proportions and design. Our product photos are filled with EPS beads, and EPS beads are our recommended option for the closest classic bean bag feel.
The shipped item is still the empty cover only.
Why don’t you ship the filling?
Bean bag filling is bulky and expensive to ship internationally. We recommend buying filling locally through Amazon, local marketplaces, furniture refill stores, craft stores, upholstery suppliers or home stores available in your country.
Can I use the cover as storage?
Yes. Some customers use blankets, pillows or plush toys inside the cover, especially in kids’ rooms. This can work as soft storage, but it will feel different from proper bean bag filling.
Filling guide
What can I use to fill the cover?
These are examples of filling options you can buy or reuse separately. They are not included with your order.
Recommended
EPS beads
Our recommended option for the classic bean bag chair feel. The chairs in our product photos are filled with EPS beads.
Soft option
Shredded foam
Softer and heavier than EPS beads. Good if you want a more cushioned lounge-style chair.
Foam filler
Foam pieces
Can create a padded chair feel. Final comfort depends on foam size, density and amount.
Home alternative
Pillows or blankets
Useful if you want to use soft items you already have. This will not feel like a classic bean bag.
Storage use
Plush toys
A practical option for kids’ rooms if you want the cover to double as plush toy storage.
Reuse option
Old bean bag filling
If you already have an old bean bag, you can move its filling into your new PifPaf cover.
Approximate amount
How much filling do I need?
The exact amount depends on the cover size, filling type and how firm you want the chair to feel. Add filling gradually, test the shape, then add more if needed.
Compact size
Up to about 200 liters of EPS beads.
Standard / large size
About 300 liters of EPS beads for a full classic bean bag feel.
Where can I buy filling?
Search locally for bean bag refill, EPS beads, polystyrene beads, foam filler, shredded foam or upholstery filler. Good places to check are Amazon, local online marketplaces, furniture stores, craft stores, upholstery suppliers and bean bag refill sellers in your country.
Should I use EPS beads or foam?
EPS beads are our recommendation if you want the closest look and feel to the chairs shown in our photos. Foam can feel softer and heavier, but the final shape may be less like a classic bean bag.
How do I fill the cover?
Open the filling pocket, add your chosen filling slowly, close the cover and test the seat. More filling makes the chair firmer. Less filling makes it softer and more relaxed.
Shipping & Delivery
How long does shipping take?
Our products are made, checked and packed before shipment. We aim to dispatch most orders within 2–7 business days. Custom products can require longer production time.
U.S.
8–22 business days
U.K.
6–14 business days
European Union
6–14 business days for many EU destinations
Canada
10–24 business days
Australia
14–32 business days
New Zealand
14–32 business days
Will I receive tracking?
Yes. You will receive a tracking number by email once your parcel is dispatched.
Can delivery take longer than the estimate?
Yes. Delivery times can vary because of customs delays, carrier workload, weather, holidays or peak shipping periods.
Do you offer priority shipping?
If you need priority shipping, contact us before ordering or as soon as possible after placing your order. We will check what options may be available for your destination.
Returns & Refunds
What if I need to return something?
You may request a return within 30 days of receiving your item, as long as the item meets the return conditions.
Return window
Return requests should be made within 30 days of receiving your item.
Item condition
The item must be unused, in the same condition received and returned in original packaging.
Return approval
Returns sent without prior authorization may not be accepted.
Can I cancel my order?
Any order that is not custom or personalized should be canceled before it is shipped. If the order has already been dispatched, it can no longer be canceled, but you may request a return under the return conditions.
Who pays return shipping?
Customers are responsible for return shipping costs unless the return is due to our error or the item arrived damaged, defective or incorrect.
What if my item arrives damaged or incorrect?
Contact us immediately. We may ask for photos to understand the issue. In these cases, we will do our best to offer a replacement or refund at no additional cost to you.
Customs, duties & import taxes
Will I pay extra charges on delivery?
Depending on your destination country, import VAT, GST, customs duties or carrier handling fees may apply. U.S. customers are currently covered differently as described below.
U.S. customers
We currently cover all applicable U.S. import duties on your behalf. You pay nothing extra in U.S. import duties on delivery.
European UnionImport VAT may apply. Customs duty is often 0% on Ukrainian-origin goods under EU–Ukraine trade arrangements, but rules and fees may vary.
United KingdomImport VAT may apply. Customs duty is often 0% on Ukrainian-origin goods under UK–Ukraine trade arrangements, depending on shipment details.
CanadaGST, provincial taxes, duty and carrier handling fees may apply depending on order value, origin and carrier processing.
AustraliaGST, duty and processing fees may apply depending on order value and customs processing.
Where are PifPaf covers made?
PifPaf Shop bean bag chair covers are made in Ukraine.
Who is responsible for customs charges?
The buyer is responsible for customs duties, import VAT/GST and carrier handling fees unless we clearly state otherwise, such as U.S. import duties that we currently cover.
Can customs rules change?
Yes. Rates, thresholds and rules can change. The exact amount depends on your order value, contents, country of origin and the courier or postal service handling delivery.
Custom orders
Can you make a custom pet bean bag cover?
Yes. Our custom pet cover is currently available as a product page. You upload clear pet photos, and we create a custom design based on your photo.
Custom pet cover
Turn your pet photo into a soft bean bag cover.
The custom design is printed on fabric and sewn into the bean bag chair cover. The finished product ships unfilled and ready to be filled at home.
View custom productHow do custom pet orders work?
You upload clear photos of your pet. We create a custom design based on your photos. The design is printed on fabric and sewn into the bean bag chair cover. If clarification is needed, communication may take place by email.
Is the custom chair also shipped empty?
Yes. Custom pet bean bag chair covers are shipped unfilled. Filling is not included.
Can I return a custom order?
Custom or personalized items may be final sale and may not be returnable once production has started. Contact us before ordering if you are unsure.
Product use & care
How should I use and care for the cover?
PifPaf covers are made as soft furniture covers for normal home use. Like any textile product, they should be used with reasonable care.
Can kids use the bean bag cover?
Yes. Many designs are made for kids’ rooms and family spaces. The cover should be filled properly and used under normal home conditions.
Can the final shape vary?
Yes. The final shape and firmness depend on the type and amount of filling used. More filling creates a firmer seat; less filling creates a softer lounge shape.
Can I wash the cover?
Care can depend on the fabric and model. Remove filling before washing. If you are unsure, contact us with your order number or product link before washing.
Still need help?
Send us a message before ordering.
Questions about filling, sizing, delivery, customs, returns or custom ideas? Contact us and include your order number if your message is about an existing order.